If you own a Cutera Enlighten or Enlighten III laser system, you know one thing for certain: when something goes wrong, options are limited. Until now, service and repair meant turning to the OEM—often at steep cost and with frustrating delays. But today, that changes.
Amtech Medical is proud to announce full-service support for the Cutera Enlighten and Enlighten III platforms. From diagnostics and calibration to handpiece rebuilds and critical error resolution, we now offer independent, fast, and reliable service for one of the most advanced laser systems in the aesthetic world.
Why This Matters to Your Clinic
The Enlighten and Enlighten III aren’t just premium laser platforms—they’re the heartbeat of many medspas and dermatology practices. Offering cutting-edge picosecond and nanosecond laser treatments, they are trusted for tattoo removal, pigmentation, and skin revitalization. But when service is needed, it gets complicated:
- Cutera service contracts are expensive, often with limited flexibility.
- Replacement parts can take weeks.
- OEM scheduling delays lead to costly downtime.
That’s where we come in.
What Amtech Medical Offers
We are one of the only independent biomedical service companies in the United States with the tools, training, and inventory to support both the Cutera Enlighten and Enlighten III laser systems. Here’s what we provide:
✅ Advanced Diagnostics & Troubleshooting
Our technicians are trained on the unique fault code system of the Enlighten platform—including hard-to-decipher codes. We offer full system scans to pinpoint issues quickly and accurately.
✅ Laser Calibration & Optical Alignment
Multi-wavelength lasers like the Enlighten require precise calibration for optimal performance. We use OEM-compliant procedures and precision tools to realign 532 nm, 1064 nm, and 670 nm (Enlighten III only) outputs—so your treatments stay consistent and safe.
✅ Handpiece Repair & Shot Count Resets
Is your handpiece overheating? Are shot counts maxed out? We rebuild and refurbish Enlighten handpieces, replace damaged optics, and reset usage counters—extending the life of your equipment.
✅ Fast Turnaround & On-Site Service
With access to in-stock parts and a national technician network, we minimize downtime. We can often dispatch a technician within 24–48 hours, depending on your region.
✅ Transparent Pricing & Warranty
We provide upfront estimates, competitive pricing, and stand behind our work with a full service guarantee. No hidden fees, no vague diagnostics—just clear communication and results.
A Smarter Alternative to OEM Servicing
Cutera manufactures an excellent product, but like many OEMs, they control their service model tightly:
- Warranties may be voided if third-party service is attempted.
- Only Cutera-trained technicians can access certain tools or diagnostics.
- Parts are difficult to source outside their direct network.
Despite these challenges, Amtech has invested heavily in overcoming these barriers—by acquiring compatible parts, developing proprietary diagnostic procedures, and building technical know-how from working on multiple Enlighten systems.
You don’t have to settle for long lead times and sky-high OEM service invoices anymore.
Why Clinics Trust Amtech Medical
We’ve been servicing complex medical and aesthetic devices for over a decade. Our team includes engineers and biomedical specialists who’ve worked across platforms from Cutera, Cynosure, Lumenis, Candela, and more. Here’s why hundreds of clinics across the U.S. choose us:
- 🔧 Technical Expertise: We know lasers inside and out, from power supply boards to articulated arms.
- 📍 Nationwide Coverage: On-site repairs, depot service, or remote diagnostics—flexible to your needs.
- 🔒 Compliance & Safety: We follow strict protocols to ensure patient safety and device integrity.
- 💬 Customer Support: Real humans, real answers, real-time updates.
And now, we’re bringing all of that to Cutera Enlighten owners who deserve more control over how and where they service their machines.
FAQ: Cutera Enlighten Service
Who can service a Cutera Enlighten or Enlighten III machine?
Until recently, only Cutera offered official service. Now, Amtech Medical is one of the few third-party providers offering Enlighten support, including diagnostics, calibration, and repairs.
How do I know if my Enlighten laser needs repair?
Common signs include error codes on startup (e.g., 006, 1602, 1530), inconsistent output, or failure to fire. If you’re unsure, we offer free remote diagnostics for qualified clinics.
Does third-party service void my warranty?
If your Enlighten is still under OEM warranty, third-party service may affect it. However, most Enlighten units are now out of warranty, making independent service a smart cost-saving option.
Can Amtech source Enlighten handpieces or parts?
Yes, we maintain inventory and can refurbish or replace most major components, including optical assemblies and cooling systems.
What is the turnaround time for service?
We aim for 2–5 day resolution depending on location and complexity. On-site visits may be scheduled within 24–48 hours.
Ready to Get Your Enlighten Laser Back in Action?
You invested in a world-class device. Now let Amtech help you keep it running at peak performance—without waiting weeks or overpaying.
📞 Call us today at 833-624-6633
📧 Email: info@amtechmed.com
🌐 Visit: Amtech Contact Page
