The Amtech Preferred Program
Through years of thoughtful planning and effort, we have assembled an all star team with the full range of capabilities to properly manage the equipment needs of Dermatology facilities start to finish. From a capability standpoint, we have the training and certifications to manage equipment service and sales for Medical Laser Systems, Mohs and Histology Laboratories, Exam Tables and Chairs, Exam Lights, Autoclave Sterilizers, Microscopes, Electrosurgical Generators, and a full range of aesthetician equipment. If you are interested in saving your practice both time and money, then the Amtech Preferred program is truly the plan for you.
What exactly is Amtech Preferred?
In simple terms, the Amtech Preferred program is our one-stop-shop service plan. Amtech Medical replaces your headache of juggling multiple service vendors for each equipment type in your facility. We can do it all. The Amtech Preferred program is a contractual agreement where you guarantee the entirety of your equipment service to us. In return for the guaranteed service, we provide you with a series of benefits that are unavailable to anyone who is not Amtech Preferred. We manage service based on state and federal regulations to keep your facility compliant with the many different inspection agencies around. We do all that is required, nothing that is not.
What benefits should I expect as an Amtech Preferred client?
The Amtech Preferred program offers a multitude of benefits unavailable to those outside of the service program. By grouping all of your service into one service plan, we are able to cut our costs on your service, so we return those savings back to you. The full list of benefits include
- Preferred Service Response Times.
- Monthly billing cycle for Annual Maintenance, rather than all at once. (Repairs are billed a la carte.)
- Discounts on Annual Preventative Maintenance Rates.
- Discounts on Repair Labor Rates.
- Discounts on Refurbished Equipment.
- Free Loaner Equipment during lengthy repairs.
- Complete Equipment Asset Management.
- Free Consulting Services.
How do I sign up?
If you are interested in becoming an Amtech Preferred client, signing up is easy. Simply contact us to let us know you are interested. We will set up a time for a tech to come on site to take a complete inventory of your equipment assets. Once we have a complete inventory, we will generate a quote for the annual maintenance portion and send to you for review.
We will provide contract term length options as well where the longer you sign up for Amtech Preferred, the steeper your discounts become. Once an agreement is met, you have the option to pay for the annual maintenance in full up front, or you can take advantage of our monthly recurring billing cycle where your total equipment annual maintenance cost will be paid in monthly installments over the course of 12 months.
Then you can sit back, relax, and enjoy a breath of fresh air knowing your equipment assets will be fully managed to proper specifications with no nonsense.
What should I expect ongoing as an Amtech Preferred Client?
- We manage your annual maintenance schedule so you don’t ever need to think about it. We track past maintenance dates to ensure maintenance is completed on time to keep compliance. We will reach out to you the month prior to maintenance being due to schedule an upcoming date that works best for your schedule.
- If your equipment goes down and requires a repair at any point, let us know and a tech will be on site. We provide completely free loaner equipment in the event of lengthy repairs to keep you up and running, even when your equipment is not. (As long as a loaner is available.)
- We track equipment maintenance and repair services ongoing and keep a detailed record of your equipment service. We can use this data to help you analyze costs and identify problematic equipment trends. In those instances we offer user training to help teach and inform users or proper care to prevent equipment damage. Or, maybe we learn that an individual equipment piece is problematic and that it would be more cost effective to move onto something different. Either way that decision is yours to make.
- If you are in need of new equipment, we’ve got your back. We sell both new and refurbished equipment complete with full coverage warranties. We also offer a full range of equipment parts and accessories as needed. All refurbished equipment and parts sales are of course discounted as an Amtech Preferred client.
Amtech Preferred Example: Case Study
Drop down to learn more
Case Study: Multi-Site Dermatology Group (Private Equity Backed)
Overview
A large multi-site dermatology group operating more than 100 clinics nationwide sought to reduce rising equipment service costs and simplify vendor management. As the organization grew through acquisition, the complexity of managing equipment across offices increased—driving unnecessary expenses, administrative strain, and patient-care disruptions when equipment went down.
Through the Amtech Preferred program, Amtech Medical became their centralized partner for equipment service and maintenance across all locations.
Challenges Before Amtech Preferred
Fragmented Vendor Structure
- Each office managed its own service providers
- Multiple OEM and third-party vendors across equipment categories
High and Unpredictable Costs
- OEM laser service contracts often exceeded $30,000+ per device, per year
- Repairs billed individually and reactively with no cost planning
- Costs scaled up as new offices were acquired
Operational Disruption
- Equipment downtime resulted in rescheduled patients and revenue loss
- Internal staff responsible for chasing vendors, quotes, scheduling, and compliance
No Centralized Recordkeeping
- No unified system tracking maintenance schedules, serial numbers, or history
Amtech Preferred Solution
1. One Central Service Partner
Amtech became the single point of contact for all equipment categories:
- Medical & aesthetic lasers
- Mohs / histology lab equipment (cryostats, stainers, microscopes, centrifuges)
- Class I clinical equipment (exam chairs, autoclaves, smoke evacuators, etc.)
One vendor. One relationship. One support contact.
2. Cost-Optimized Service Model
Instead of OEM full-coverage contracts, we implemented a structure designed for fair, transparent cost control:
- Annual maintenance distributed monthly (predictable cash flow)
- Repair costs billed only when needed
- Bulk parts & consumable procurement to reduce costs further
No pre-paying for hypothetical future repairs.
3. Guaranteed Loaner Equipment
To prevent patient disruption, our technicians deliver a loaner device onsite when a unit requires extended service.
This allows procedures to continue with near-zero downtime.
4. Centralized Equipment Tracking & Compliance Management
We maintain:
- Complete serialized equipment inventory
- Annual maintenance scheduling
- Service history records and compliance documentation
Staff no longer need to manage these processes internally.
Results
| Metric | Before Amtech Preferred | With Amtech Preferred |
|---|---|---|
| Average Annual Service Spend per Office | ~$50,000+ | ~$15,000–$20,000 |
| Vendor Relationships Managed | 5–12+ | 1 (Amtech Medical) |
| Equipment Downtime | Frequent interruptions | Loaner coverage minimizes downtime |
| Administrative Effort | High | Significantly reduced |
Total Savings: ~60%–75% reduction in annual equipment service and maintenance costs
Scale Impact: Across ~100 offices, this equates to over $1M in annual savings
Strategic Impact
The shift to Amtech Preferred allowed this organization to:
- Protect revenue by maintaining continuous patient treatment capacity
- Reduce administrative workload across corporate and clinical teams
- Improve financial forecasting and cost stability
- Strengthen long-term equipment reliability and lifecycle planning
- Build a trusted, proactive service relationship at scale
Why It Works
Amtech Preferred is built to act as a partner, not just a repair vendor.
When our clients succeed, we succeed.
Our model aligns cost, trust, and performance—not contract lock-ins.
Ready to discuss how Amtech Preferred can support your organization?
Contact Us: 833-624-6633 | info@amtechmedical.com
