Complete List of Cutera Enlighten Error Codes and What to Do

Code	User Fixable?	Solution
1004	No	Footswitch need to be serviced. Call to see if we can help
1005	Yes	Make sure footswitch is connected. Restart machine
1006	No	Call for service
1007	Yes	Footswitch is active. Make sure it’s not compressed, unplug and reinsert, restart machine, call if problem persists
1010	No	Call for service
1100	No	Call for service
1115	No	Call for service
1120	No	Call for service
1125	No	Call for service
1150	Potentially	Restart machine and call if problem persists
1155	Potentially	Restart machine and call if problem persists
1200–1212	No	Phone support may be available. Call for service
1220–1230	No	Phone support may be available. Call for service
1250–1256	No	Phone support may be available. Call for service
1300	Potentially	Restart machine and call if problem persists
1310	Yes	Make sure water tank is full and restart laser
1320	Yes	Make sure water tank is full and restart laser
1330	Potentially	Make sure air filter is clean and room is not too hot
1331	Potentially	Make sure air filter is clean and room is not too cold
1340	Potentially	Restart machine and call if problem persists
1341	Potentially	Restart machine and call if problem persists
1350	Potentially	Make sure room is not too hot
1352	No	Call for service
1400	Potentially	Restart machine and call if problem persists
1410	Potentially	Restart machine and call if problem persists
1500	No	Call for service
1505	No	Call for service
1510	No	Call for service
1512	No	Call for service
1516	No	Call for service
1517	Potentially	Restart machine and call if problem persists
1518	Potentially	Restart machine and call if problem persists
1520	Potentially	Restart machine and call if problem persists
1521	Potentially	Restart machine and call if problem persists
1525	Potentially	Restart machine and call if problem persists
1526	Potentially	Restart machine and call if problem persists
1530	No	Call for service
1540	Potentially	Restart machine and call if problem persists
1541	Potentially	Restart machine and call if problem persists
1550	Potentially	Restart machine and call if problem persists
1551	Potentially	Restart machine and call if problem persists
1600	Potentially	Restart machine and call if problem persists
1601	Potentially	Restart machine and call if problem persists
1602	Potentially	Restart machine and call if problem persists
1603	Potentially	Restart machine and call if problem persists
1610	No	Call for service
1611	No	Call for service
1612	No	Call for service
1700	Yes	Turn off and let laser cool down. Make sure there is sufficient coolant
1701	Yes	Turn off and let laser cool down. Make sure there is sufficient coolant
1702	Yes	Turn off and let laser cool down. Make sure there is sufficient coolant
1703	Yes	Turn off and let laser cool down. Make sure there is sufficient coolant
1710	No	Call for service
1711	No	Call for service
1712	No	Call for service
1713	No	Call for service
1714	No	Call for service
1720	Potentially	Restart machine and call if problem persists
1721	Potentially	Restart machine and call if problem persists
1722	Potentially	Restart machine and call if problem persists
1723	Potentially	Restart machine and call if problem persists
1800–1810	No	Call for service
1900–1902	Potentially	Restart machine and call if problem persists
1910–1911	Potentially	Restart machine and call if problem persists
1920–1921	Potentially	Restart machine and call if problem persists
1930–1931	Potentially	Restart machine and call if problem persists
1950	Yes	Remove and reinsert the handpiece lens
1960	Potentially	Restart machine and call if problem persists
1970–1971	Potentially	Restart machine and call if problem persists
1980–1992	No	Call for service
1999	No	Call for service
2000–2002	No	Call for service
2010–2011	No	Call for service
2020	Yes	Let unit cool down and restart

The Daavlin 3 Series was once one of the most widely used narrowband UVB phototherapy systems in dermatology practices. It provided effective light therapy treatment for chronic skin conditions including psoriasis, vitiligo, and eczema, without the systemic side effects associated with medication-based therapies.

However, many clinics searching for the Daavlin 3 Series today discover confusing or conflicting availability information. That is because the company that originally manufactured the 3 Series has undergone a significant transition.

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Daavlin Has Rebranded Into Phothera

Daavlin, a long-standing manufacturer of medical phototherapy equipment, has rebranded and consolidated its domestic home-use operations under the name Phothera.

• Phothera now handles home phototherapy prescriptions and support in the United States.
• Daavlin branding may still appear internationally or in legacy documentation.

This rebrand has contributed to the reduced visibility of the Daavlin 3 Series and other legacy models.

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Is the Daavlin 3 Series Still Manufactured?

No.
The Daavlin 3 Series is no longer actively produced or sold new.

While the unit is still recognized in regulatory documentation and may appear in distributor archives, it is no longer a current-production model and is not available from the manufacturer as a new unit.

Why the 3 Series Was Discontinued

• Shifts toward more modern treatment platforms
• Consolidation of product lines during the Daavlin → Phothera transition
• Regulatory trends favoring newer control systems and traceable dosing software
• Increasing difficulty sourcing replacement components and lamp configurations for older systems

This means that any Daavlin 3 Series available today is either:

• Used clinic inventory being released during equipment upgrades
• Previously owned
• Refurbished

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Are Any Daavlin / Phothera Clinical Phototherapy Units Available New?

At this time, Phothera does not publicly list or offer newly manufactured full-body or partial-body clinical UVB systems equivalent to the Daavlin 3 Series for purchase through standard commercial channels.

Instead, Phothera is currently focused on:

• Home-use narrowband UVB systems provided via physician prescription
• Patient therapy support programs
• Replacement and follow-up care for existing users

Meaning for Clinics

If your clinic needs:

• To replace an aging Daavlin 3 Series
• To start offering in-clinic phototherapy
• To expand treatment capacity

You will likely need to consider refurbished clinical units or alternative manufacturers still producing commercial UVB treatment systems.

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Current Phothera Models That Replace the 3 Series

If you’re looking to purchase a new unit rather than source a used 3 Series, here are some of the current models from Phothera worth considering:

• Phothera Pro 4000 XL: A larger capacity clinical phototherapy cabinet, engineered for clinics seeking high throughput and advanced features (touchscreen interface, advanced reflectors, etc.).
• Phothera Pro 4800 Max: Among the top-end models for full-body clinic phototherapy: built for superior power and precision, with advanced safety and efficiency features.
• Phothera 600 (home model): For clinics considering patient home-use devices or smaller spaces, this model brings full-body NB-UVB therapy into home settings.
• Phothera Pro HF: For localized treatment (hands/feet) in clinic settings, a high-performance system for smaller focal areas.

These models represent the current generation of phototherapy offerings from Phothera, thus serving as the natural successor options for clinics that once used the Daavlin 3 Series.

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Non-Daavlin Phototherapy Alternatives

Some clinics prefer to evaluate equipment from other manufacturers, depending on budget, footprint, and patient volume:

Option	Type	Notes
Kernel KN-4004B1	Full-body panel	High-capacity UVB treatment option for clinical use
KTS UVB Clinical Devices	Compact clinic / limited area use	Smaller footprint; suitable for hands, feet, or partial-body therapy
Excimer Systems (e.g., Exciplex)	Targeted laser phototherapy	Used for localized vitiligo and psoriasis patches
Handheld / Portable UVB Lamps	Localized small-area treatment	Appropriate for maintenance protocols and small treatment zones

Choosing between these depends on whether your clinic needs full-body therapy, targeted therapy, or a hybrid model.

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What If Your Clinic Already Owns a Daavlin 3 Series?

Many practices still rely on the 3 Series — and there is no need to replace it solely because it’s older. With proper servicing and lamp documentation, these units can continue to perform effectively.

However, clinics should evaluate:

• Lamp age and output consistency
• Power supply condition
• Availability of replacement components
• Calibration and safety verification records

If you are uncertain, we can help assess whether your current unit is performing within treatment standards.

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Who Typically Looks for a Daavlin 3 Series Now?

You may want a 3 Series if you are:

• A dermatology practice adding phototherapy to clinical services
• A clinic replacing a unit that recently failed
• A provider expanding beyond biologics or prescription-only therapies
• A clinic wanting to offer non-systemic long-term management options for chronic skin conditions

Because these units are no longer actively produced, sourcing one requires careful vetting.

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Where to Find a Daavlin 3 Series Today

When sourcing a medical phototherapy device, safety documentation and functional lamp quality are critical. Most units available today come from:

1. Refurbished Medical Equipment Suppliers
   These suppliers acquire used clinical units, restore them, test them, replace lamps when necessary, and provide documentation.
2. Dermatology Practices Transitioning to New Systems
   Some offices upgrade to full-body booths or updated digital platforms and may release their previous units.
3. Secondary Medical Equipment Marketplaces (Use Caution)
   eBay and auction sites may list Daavlin units, but many of these require service, and lamp output must be verified for clinical use.

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How Amtech Medical Helps Clinics With Phototherapy Equipment

While we do not buy or resell Daavlin 3 Series units, we support clinics in the following ways:

• Locating available refurbished systems through verified clinical equipment channels
• Advising on whether a 3 Series or a newer platform is a better fit based on treatment model
• Servicing and refurbishing existing phototherapy systems already in your clinic
• Lamp replacement sourcing
• Compliance-oriented equipment documentation support

If your clinic is trying to obtainor sell , or evaluate a Daavlin 3 Series system, we can guide you through the safest and most cost-effective options.

Contact Support:
info@amtechmedical.com
833-624-6633
Contact Page

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Dermatology practices depend on highly specialized medical equipment every day: from surgical chairs and autoclaves to histology lab devices and medical & aesthetic laser systems. For those in this field, choosing reliable services like Amtech Preferred can ensure that the performance of this equipment directly affects patient outcomes, scheduling, revenue continuity, and compliance.

Yet, for many practices, the service and maintenance of this equipment is one of the least efficient and most expensive areas of operations. This issue becomes even more pronounced in multi-location practices and corporate dermatology groups where inefficiencies scale quickly.

This is the problem that Amtech Preferred was designed to solve.

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What Is Amtech Preferred?

Amtech Preferred is a comprehensive equipment service and maintenance program for dermatology practices, med-spas, and histology laboratories. Rather than locking clinics into traditional, high-cost OEM service contracts, Amtech provides a centralized, cost-efficient, and flexible service model that covers the full range of equipment found in dermatology settings, including:

• Medical & aesthetic laser systems
• Mohs & histology lab equipment (cryostats, stainers, centrifuges, etc.)
• Class I clinical equipment (exam chairs, autoclaves, smoke evacuators, microscopes, etc.)

Unlike OEM full service contracts, Amtech Preferred does not require clinics to pre-pay for repairs that may never occur. Instead, the program is designed to:

• Reduce annual maintenance costs
• Eliminate vendor juggling
• Minimize downtime through free loaner equipment
• Improve compliance through centralized service scheduling

The core idea is simple: We manage your equipment so you can manage your patients.

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Case Study: A Large Multi-Site Dermatology Group

A major private-equity backed dermatology group operating over 100 clinics nationwide approached Amtech with a growing operational challenge. As they expanded, the cost and complexity of managing equipment service had ballooned.

Before Amtech Preferred

The group faced:

• Dozens of vendors across office locations
• OEM laser service contracts costing $30,000+ per device, per year
• Unpredictable repair invoices
• Lost revenue during equipment downtime
• Internal staff time spent coordinating maintenance and tracking compliance

What began as manageable at 4–5 locations became unsustainable at 100+.

After Implementing Amtech Preferred

Amtech centralized service for all equipment categories across all locations and introduced:

• Monthly billing for annual maintenance (predictable and budget-friendly)
• Repairs billed only when needed (no prepayment for unused coverage)
• Free loaner equipment delivered during repairs
• Full asset tracking by serial number and maintenance schedule
• A single point of contact for every piece of equipment

The Result:
The dermatology group now spends an average of $15,000–$20,000 per office, per year compared to $50,000+ under traditional OEM contracts.

That’s a 60%–75% reduction in annual equipment service costs.

Across ~100 offices, this equates to over $1 million in annual savings—while reducing downtime and administrative burden.

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The Problem With Full-Service OEM Contracts

For years, equipment manufacturers have promoted full-service contracts as the “safe” or “standard” option. These contracts often:

• Require large annual fees up front
• Charge for repairs whether they occur or not
• Limit who can perform service on the equipment
• Suggest that third-party service is unsafe or unauthorized

However, there is no federal or state regulation preventing certified, trained third-party service providers from performing maintenance or repairs.

OEMs use these contracts not because they are necessary—but because selling equipment creates one-time revenue, while service contracts create ongoing recurring revenue.

In other words, the model incentivizes profit over practicality.

This leads to inflated service pricing and a lack of competition—especially in dermatology and aesthetic medicine.

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How Amtech Is Changing the Industry

Amtech’s service structure is built on a different philosophy:

• You should only pay for service you actually need.
• You shouldn’t have to manage five vendors to keep your clinic operating.
• Downtime should never mean lost revenue.
• Trust and partnership are built through performance—not contracts.

The Amtech Preferred model reflects these values:

Traditional OEM Contract Model	Amtech Preferred Model
Pay in advance for hypothetical repairs	Pay only when repairs are needed
Forced full-service coverage	Flexible service across all equipment
No loaners (lost treatment revenue)	Free loaners to maintain uptime
Multiple service vendors required	One partner manages everything
High unpredictable annual cost	Predictable monthly maintenance billing

This is not just a different pricing structure — it is a different way of thinking about clinical operations.

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How We Help Any Office, Anywhere

Amtech Medical services clients nationwide, ranging from:

• Solo dermatology practices
• Regional multi-clinic groups
• Private equity roll-ups
• Mohs & histopathology laboratories
• Medical and aesthetic laser practices
• Full-service dermatology and surgical centers

Whether your organization has 1 office or 150, the advantages are the same:

• Lower annual service costs
• Simpler vendor relationships
• Less administrative burden
• Minimal patient care interruptions
• Longer equipment lifespan through proper maintenance

And most importantly:

Your clinic stays in control—never locked into an unnecessary contract.

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Conclusion

The economics of equipment service in dermatology have shifted. OEMs are increasingly dependent on high-margin service contracts, and practices are paying for it—often without realizing there is a better alternative.

Amtech Preferred introduces a more rational, transparent, and clinically supportive approach.

We believe that:

• Patient care should not be disrupted over a repair.
• Clinics should not be forced into oversized contracts.
• Cost efficiency and reliability can coexist.
• Trust is earned through performance.

If your practice is ready to re-evaluate equipment service strategy, we would be glad to walk through your current setup and identify where cost savings and operational improvements can be made.

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FAQ

Q1: Can third-party service companies legally work on medical lasers?
Yes. There are no federal or state regulations requiring you to use the OEM for service. As long as technicians are trained, follow service manuals, and use approved parts, third-party service is fully compliant and legal.

Q2: Why are OEM laser service contracts so expensive?
Manufacturers depend on service plans for recurring revenue. Selling equipment is a one-time sale, so service contracts are priced to deliver continuous income to the OEM—not based on the real cost of maintenance.

Q3: How does Amtech Preferred reduce equipment downtime?
We deliver loaner equipment at the time of service, allowing clinics to continue treating patients while repairs are completed. This prevents lost revenue and scheduling disruption.

Q4: What types of practices can use Amtech Preferred?
Single offices, multi-location groups, private dermatology networks, Mohs labs, and aesthetic practices. The program scales to fit any size clinic.

At Amtech Medical, we’re committed to providing clinics and surgical practices with the tools they need to deliver safe, efficient, and high-quality patient care. That’s why we’re excited to announce our newest product line: LithoWise™ Holmium Laser Fibers.

These disposable optical fibers are essential accessories for holmium:YAG surgical lasers, trusted across urology, ENT, orthopedics, and general surgery. By offering a range of sizes, we’re giving providers the flexibility to choose the fiber that best matches their surgical needs.

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What Are Holmium Laser Fibers?

A holmium:YAG laser generates light energy at a wavelength of 2,100 nm — highly effective for cutting, coagulation, and breaking apart hard tissue such as stones. But the laser itself never touches the patient. Instead, energy must be delivered through a fiber optic cable, which channels the laser beam safely from the generator to the surgical site.

That’s where holmium laser fibers come in. These are precision-engineered optical fibers with:

• SMA 905 Connector – Industry-standard design for wide compatibility.
• 2.5 Meter Length – Long enough for maneuverability in surgical settings.
• Disposable Packaging – Supplied in boxes of 10 for sterile, single-use applications.

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Why They Matter in Surgery

Holmium lasers are used across a wide range of specialties, and fibers are tailored to the procedure:

• Urology – For lithotripsy, fibers transmit high-energy pulses to fragment kidney and ureteral stones.
• ENT Procedures – Used in delicate areas such as the nasal cavity or throat for precise tissue removal.
• Orthopedic & General Surgery – Larger fibers deliver more energy for efficient cutting and coagulation of soft tissue.

Choosing the right fiber diameter ensures balance between flexibility, scope compatibility, and energy delivery.

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Our LithoWise™ Product Line

• LW-0001 – 272µm Core
  Flexible, delicate fiber ideal for fine control.
• LW-0002 – 365µm Core
  Balanced size for versatility across procedures.
• LW-0003 – 550µm Core
  Built for higher-power applications.
• LW-0004 – 940µm Core
  Largest diameter for maximum durability and energy delivery.

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Compatible With

LithoWise™ fibers are designed with universal SMA 905 connectors, making them compatible with most major holmium:YAG laser systems on the market, including:

• Boston Scientific
• Dornier MedTech
• Olympus
• Coherent
• Lumenis
• Quanta System
• LISA Laser Products

This ensures that no matter what system your facility is running, LithoWise™ fibers are ready to integrate seamlessly.

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Clinical Examples

• 9mm Ureteral Stone (Urology) – A 365µm fiber offers enough energy while fitting through narrow ureteroscopes.
• Nasal Polyp Removal (ENT) – A 272µm fiber provides precision in tight working spaces.
• Soft Tissue Ablation (General Surgery) – A 550µm fiber balances power and durability.
• High-Volume Lithotripsy (Urology) – A 940µm fiber withstands the most demanding stone fragmentation cases.

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Why Choose Amtech Medical for LithoWise™ Fibers?

• Reliable Supply – Keep your clinic stocked with consumables.
• Competitive Pricing – Cost-effective without sacrificing quality.
• Trusted Expertise – Backed by years of experience in medical equipment service and sales.
• Easy Ordering – Available directly through our online store.

👉 Shop LithoWise™ Holmium Laser Fibers Now

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Final Thoughts

By introducing LithoWise™ Holmium Laser Fibers, Amtech Medical continues its mission to support healthcare providers with both essential consumables and advanced medical equipment. With broad compatibility, proven reliability, and a variety of core sizes, these fibers are an essential addition to any surgical practice using holmium:YAG laser systems.

Amtech Medical is excited to announce that we now carry the entire Silverfox catalog of spa, aesthetic, and wellness equipment. Known worldwide for their stylish designs, reliable performance, and value-driven solutions, Silverfox has become a go-to brand for spas, dermatology clinics, estheticians, and wellness centers.

With this expansion, our customers now have access to a comprehensive range of spa furniture, treatment tables, and professional-grade equipment — all in one place.

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About Silverfox

Silverfox specializes in spa and esthetician equipment, designed to balance form and function. Their products combine modern aesthetics, durable construction, and practical features that support both professionals and clients.

Trusted globally, Silverfox is recognized for:

• Variety of Options: From compact, portable devices to full-featured treatment beds.
• Sleek European-Inspired Design: Stylish yet functional, perfect for both luxury spas and medical aesthetics clinics.
• Affordable Quality: Professional-grade equipment without the inflated costs of some competitors.
• Reliability: Built for daily use in busy professional environments.

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What’s in the Silverfox Catalog?

The Silverfox catalog covers nearly every category of spa and aesthetics equipment. Here’s a look at the highlights:

1. Spa & Treatment Furniture

• Facial Beds & Treatment Tables: Adjustable beds with motorized or manual positioning, available in multiple colors (white, grey, black).
• Multi-Function Treatment Chairs: Ideal for facials, massage, waxing, and body treatments.
• Stools & Seating: Ergonomic stools for technicians and assistants, designed for long work sessions.
• Spa Carts & Storage: Rolling trolleys with drawers, trays, and shelves to keep equipment organized.

2. Professional Spa Equipment

• Facial Steamers: Essential for deep cleansing and hydration treatments, with models ranging from compact to deluxe.
• High-Frequency Devices: Portable units used for acne treatments, circulation, and skin rejuvenation.
• Rotary Brush Units: Popular for exfoliation and deep-cleaning facials.
• Magnifying Lamps & Lamps with Steamers: Essential for detailed skin analysis and treatment accuracy.
• Paraffin Warmers & Other Specialty Devices: Designed to enhance client experience and expand treatment menus.

3. Popular Accessories

• Weight bases and replacement parts for steamers
• Magnifying lamp stands and attachments
• Heat therapy accessories for relaxation and recovery

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Why Choose Silverfox?

Silverfox products are designed to meet the needs of both luxury spas and everyday treatment rooms. What sets them apart:

• Flexibility: A wide range of products suitable for skincare professionals, medspas, massage therapists, and wellness centers.
• Customization: Multiple color and material options to match your practice or spa design.
• Durability for High-Use Environments: Whether it’s a spa chair, steamer, or stool, each product is engineered to withstand daily use.
• Ease of Use: Many devices are compact, portable, and simple to operate, making them ideal for busy practitioners.

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Most Popular Silverfox Products

While the full catalog includes dozens of options, some products stand out as consistent favorites among professionals:

• Silverfox Facial Beds (Models 2206A, 2218BN, etc.) — Durable, comfortable, and available in multiple finishes.
• Silverfox Steamers (F-003, F-101A, F-100C) — Reliable facial steamers that remain essential in esthetics practices.
• Silverfox Rotary Brush Units (F-830) — A staple for exfoliation treatments, known for reliability and ease of use.
• Silverfox Magnifying Lamps — High-clarity lenses with adjustable arms for precision skincare work.
• Silverfox Stools — Ergonomic, rolling stools that balance comfort and mobility.

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Final Thoughts

By adding the full Silverfox catalog to our offerings, Amtech Medical is expanding into the spa and aesthetics industry with a complete range of reliable, professional-grade equipment. Whether you’re setting up a brand-new spa or upgrading your current treatment room, Silverfox products deliver style, comfort, and durability at an accessible price point.

👉 Browse the Silverfox catalog today on our website, or contact our team for recommendations on outfitting your spa, wellness center, or aesthetic clinic.